Intelligence (IQ)= Intelligence Quotient

Emotional Intelligence (EQ)= Emotional Quotient 

Perceiving Emotions: The first step in understanding emotions is to accurately perceive them. In many cases, this might involve understanding nonverbal signals such as body language and facial expressions.  

Reasoning With Emotions: The next step involves using emotions to promote thinking and cognitive activity. Emotions help prioritize what we pay attention and react to; we respond emotionally to things that garner our attention.

Understanding Emotions: The emotions that we perceive can carry a wide variety of meanings. If someone is expressing angry emotions, the observer must interpret the cause of their anger and what it might mean. For example, if your boss is acting angry, it might mean that he is dissatisfied with your work; or it could be because he got a speeding ticket on his way to work that morning or that he's been fighting with his wife.

Managing Emotions: The ability to manage emotions effectively is a key part of emotional intelligence. Regulating emotions, responding appropriately and responding to the emotions of others are all important aspect of emotional management.

Developing emotional intelligence through five key skills:

Emotional intelligence consists of five key skills, each building on the last:

• Emotional intelligence (EQ) skill 1: The ability to quickly reduce stress.
• Emotional intelligence (EQ) skill 2: The ability to recognize and manage your emotions.
• Emotional intelligence (EQ) skill 3: The ability to connect with others using nonverbal communication.
• Emotional intelligence (EQ) skill 4: The ability to use humor and play to deal with challenges.
• Emotional intelligence (EQ) skill 5: The ability to resolve conflicts positively and with confidence.

IQ alone is not enough; EQ also matters. In fact, psychologists generally agree that among the ingredients for success, IQ counts for roughly 10% (at best 25%); the rest depends on everything else—including EQ. A study of Harvard graduates in business, law, medicine and teaching showed a negative or zero correlation between an IQ indicator (entrance exam scores) and subsequent career success. 

Emotional intelligence (EQ) skill 1: Rapidly reduce stress

High levels of stress can overwhelm the mind and body, getting in the way of your ability to accurately “read” a situation, hear what someone else is saying, be aware of your own feelings and needs, and communicate clearly.
Being able to quickly calm yourself down and diffuse stress helps you stay balanced, focused, and in control–no matter what challenges you face or how stressful a situation becomes.
To read further on the subject of emotional intelligence, and to see additional skill sets on (EQ) go to:
http://www.helpguide.org/mental/eq5_raising_emotional_intelligence.htm